Related skills
process improvement project management stakeholder management cross-functional collaboration client management📋 Description
- Serve as strategic partner for clients; exceed goals.
- Lead proactive client meetings; analyze root causes.
- Collaborate with internal teams to improve training and tools.
- Support sales and implementation; showcase Service Center value.
- Resolve escalations quickly; strengthen client relationships.
- Use data storytelling to highlight successes and drive improvement.
🎯 Requirements
- Bachelor’s degree or equivalent experience.
- 2–5 years in client management with project leadership.
- 2–5 years in customer care or service center.
- Experience in process improvement and benefits administration.
- Outstanding communication, analytical, and relationship-building skills.
- Adaptability, initiative, and ability to manage multiple priorities.
🎁 Benefits
- Comprehensive Health Benefits
- Competitive Compensation
- Remote first, Office friendly environment
- Retirement Savings Plans
- Professional Development
- Employee Wellbeing Initiatives
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