Manager, Quality Engineering

Responsibilities:

• Strategy & Governance 
   

• Define the overall QA strategy, roadmap, and quality metrics across projects. 
   

• Establish test plans and coverage targets for unit, integration, regression, UI, API, performance, and security testing. 
   

• Evaluate and recommend modern test tools, frameworks, and technologies. 
   

• Set up governance practices to ensure traceability between requirements, test cases, and defects. 
   

• Leadership & People Management  
   

• Manage a team of SDETs, providing regular mentorship and career development support. 
   

• Lead hiring, onboarding, and performance reviews for QA team members. 
   

• Promote a culture of ownership, accountability, and continuous improvement. 
   

• Cross-Functional Collaboration  
   

• Partner with product, development, and DevOps teams to integrate quality early in the SDLC. 
   

• Represent QA in architecture, design, planning, and release discussions. 
   

• Ensure alignment of QA goals with sprint goals in an Agile development environment. 
   

• Technical Oversight  
   

• Guide development of scalable and reusable test automation frameworks. 
   

• Promote best practices in performance, accessibility, and security testing. 
   

• Drive CI/CD integration for automated testing pipelines. 
   

• Lead technical discussions on API testing, mocking/stubbing, and service interaction coverage. 
   

• Quality Engineering & Delivery Excellence 
   

• Ensure full test lifecycle management: planning, design, execution, defect triage, reporting. 
   

• Validate production readiness through post-deployment checks and observability tools (e.g., CloudWatch, Datadog). 
   

• Analyze production issues and contribute to root cause investigations.
   

Knowledge, Education and Experience:

• Bachelor's or master's degree in engineering,
  Computer Science
  , or a related field
   

• 8+ years in
  QA engineering
  , including 2+ years in a
  QA leadership/management
  role
   

• Hands-on experience with
  cloud services
  , preferably
  AWS
  (Lambda, DynamoDB, SQS, EventBridge, API Gateway)
   

• Strong background in
  REST APIs
  ,
  microservices
  , and
  event-driven architecture
   

• Proficient in
  CI/CD workflows
  ,
  Git
  , and
  Agile
  methodologies
   

• Experience in mobile app testing, using Sauce Labs or similar tools for cross-platform automation and validation.
   

• Expertise in
  test automation frameworks
  : Playwright, Cypress, Jest, Cucumber
   

• Skilled in
  TypeScript
  or other modern programming languages
   

• Knowledge of
  SQL
  and
  NoSQL
  databases
   

• Experience with
  performance testing
  (JMeter, k6) and
  security tools
  (OWASP ZAP, Snyk)
   

• Familiarity with
  accessibility testing
  tools (axe-core, WAVE)
   

• Exposure to
  Generative AI
  and
  prompt engineering
  in test automation
   

• Proven experience leading QA in AWS or similar cloud-native environments, with contributions to architecture and deployment decisions.
   

• Excellent
  verbal and written communication
  in a global, cross-functional team setting
   

Why Join bswift?

At bswift, we empower our employees to make a meaningful impact, innovate, and grow. Joining our team means stepping into a collaborative and dynamic environment that values creativity, initiative, and a passion for client success. We are dedicated to fostering an inclusive workplace that celebrates diversity and values each team member’s unique contributions.

Benefits of Working at bswift:

• Comprehensive Health Benefits: Insurance coverage and health plans to support your wellness and that of your family.
• Competitive Compensation: A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles.
• Hybrid work-model: With Flexible working hours 
• Retirement Savings Plans: Options to help you plan for a secure financial future with employer-sponsored retirement savings programs.
• Professional Development: Opportunities for career growth, including training and access to resources to support your career progression.
• Supportive Culture: A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued.
• Employee Wellbeing Initiatives: Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work.

Make an Impact: At bswift, your work directly contributes to transforming how organizations approach benefits administration and client engagement. Join us to be part of an organization that is making a meaningful difference in the lives of our clients and their employees.