Related skills
ai gemini llm gleanπ Description
- Drive consultative outreach to keep customer onboarding on track.
- Be a real partner to your customers; stay accessible and clear.
- Project management: own onboarding journey for accurate integration.
- Eligibility & Compliance: review data to ensure quality and compliance.
- End-to-end process: manage eligibility, information, and enrollments.
π― Requirements
- 3+ years in healthcare, health insurance brokerage, or fast-paced startups.
- Curious about technology; eager to learn and use AI tools like Glean and Gemini.
- Data-Driven mindset; track KPIs and improve customer outcomes.
- Account management: experience with high-volume book of business.
- Communication & Collaboration: strong customer and partner engagement.
- Adaptability: comfortable navigating ambiguity in a dynamic environment.
π Benefits
- Equity-based compensation (RSUs) and strong total rewards.
- Total Rewards philosophy and benefits overview.
- In-office expectations: 2-3 days per week in offices.
- Hybrid-friendly policy; secure internet on non-office days.
- Equal opportunity employer with accommodations.
- Supportive onboarding and employee development.
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