Senior Business Operations Associate

Hi, we're Brigit! A holistic financial health company helping everyday Americans build a brighter financial future. With a business model that is aligned with our customers, we create transparent, fair, and simple financial products that put money back in the hands of our members, help them spend wisely, avoid unfair fees and build their credit quickly. If autonomy, ownership, and having meaningful input at the company you work for is important to you, come join our growing team!

Brigit is doing innovative and exciting work, but don’t just take our word for it, our work is being recognized by others:

• Built In's 2025 Best Places to Work For In New York City

• Built In’s 2024 & 2025 Best Startups to Work For In the U.S.

• Built In’s 2023 - 2025 Best Startups to Work For In New York City

• Fast Company’s Most Innovative Companies of 2022

• Business Insider’s Most Promising Consumer Startups 2022

• Forbes Fintech 50 2022

Role overview

Brigit is in the midst of tremendous growth! As a Senior Associate in Business Operations, you’ll work closely with our Senior Manager, Business Operations to support high-priority initiatives from our CEO and COO. You’ll help drive projects, providing support and project management to help us grow, scale and run the business more effectively. You will help to build, develop and lead day-to-day operations, at both a strategic and tactical level.

You will serve as a critical partner for senior leaders on ad hoc projects ranging from business decision support to putting together presentations for our Board of Directors. You can easily structure and conceptualize new ideas and back them up by research and data analysis. You make really complex things simple to understand by breaking them down into smaller pieces. This is also how you solve problems with ease. In turn, you put these new ideas or plans into action with your strong “get it done” attitude and hustle skills.

*This is a full-time role which will operate out of Brigit’s New York office, with the option to work remotely 2 days a week. 

What you’ll be doing

• Operationalize key organizational initiatives based on direction from our CEO and COO, monitor the status and push them forward

• Evaluate and advance strategic partnership opportunities, conducting market research, building business cases, and coordinating due diligence

• Establish and refine operational processes to improve efficiency, scalability, and cross‑team collaboration; document workflows and share best practices.

• Develop robust, data-driven presentations for senior leadership

• Manage ad hoc special projects end to end; i.e. set process, deadlines, and deliverables

• You’re someone who can context switch effortlessly and thrive on adding value wherever it is most needed.

  • This means that one day you might be leading a cross‑functional workstream to launch a new product feature or operationalize a regulatory requirement, and the next, you could be drafting a strategic business case or building a board-ready presentation.

• Assist with Finance, Legal, People Ops, and other core operational tasks

What you have

• 4+ years in a business operations role at a B2C/B2B2C payments or fintech company required

• Strong attention to detail, highly analytical and proficient with presentations

• Ability to drive end-to-end projects with little guidance or supervision

• Resourceful and happy to roll up your sleeves to get any job done

• Strong written and oral communicator

• Comfortable working under pressure against aggressive deadlines

• Highly organized with a bias for action and strong sense of ownership and accountability

What Makes This Role Unique

• Working closely with leadership team, providing an opportunity to learn about multiple parts of the business, alongside the business owners 

• Work with talented and highly motivated colleagues

• Contribute to a transparent, high-performing, fun, and caring culture

• Help hard working Americans build a brighter financial future

Compensation

The anticipated annual base salary for this position is $110,000 - $145,000. This range does not include any other compensation components or other benefits for which an individual may be eligible (other benefits listed below). The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Our Benefits and Team

• Medical, dental, and vision insurance

• Flexible PTO Policy

• 401k plan

• Paid Parental Leave

• Physical and mental wellbeing benefits including Wellhub for access to virtual workouts and discounted gym memberships, and Headspace Care for covered virtual therapy sessions and unlimited on demand health support

• Monthly reimbursements to use against wifi and cell phone bills

• Annual reimbursement for Learning & Development

• Help hard working Americans build a brighter financial future

• High-growth company

• A dynamic, flexible and collaborative start-up work environment with a highly talented team

Brigit is committed to providing equal employment opportunities for all applicants and employees without regard to race, religion, color, sex, pregnancy (including breast feeding and related medical conditions), national origin, citizenship status, uniform service member status, age, genetic information, disability, or any other protected status in accordance with all applicable federal, state and local laws. We are proud to be an equal opportunity workplace.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email accommodations@hellobrigit.com.

Disclosures:

• For information on our data privacy policies, see the Brigit California Personnel Privacy Policy.

• Brigit uses E-Verify for employment authorization. See the E-Verify and Department of Justice websites for more details.