Social and Community Marketing Manager

Social and Community Marketing Manager at BrightHire

BrightHire is seeking a proactive and creative Social and Community Marketing Manager to lead our social media and community initiatives. This remote-friendly role requires a storyteller who can build a thriving online presence, engage with our user community, and amplify BrightHire’s brand in a fast-paced, growing SaaS environment.

About BrightHire

BrightHire delivers interview intelligence that helps teams hire better. As a fully remote-friendly company, we value clear communication, collaborative problem solving, and a customer-centric approach to product and marketing.

Responsibilities

• Develop and execute social media and community strategies to grow brand awareness, user acquisition, and engagement across channels.
• Manage BrightHire’s online communities (social channels, forums, user groups) and foster meaningful conversations and advocacy.
• Collaborate with marketing, product, and customer success to align messaging, campaigns, and product launches.
• Create and curate compelling content including posts, blog articles, tutorials, case studies, and webinars.
• Monitor, analyze, and report on engagement metrics; iterate campaigns based on data-driven insights.
• Plan and execute virtual and in-person events, meetups, and community initiatives.
• Develop and maintain brand voice guidelines; nurture relationships with ambassadors and key partners.

Requirements

• 3+ years of experience in marketing, community management, or social media, preferably in SaaS or B2B environments.
• Excellent written and verbal communication with strong storytelling skills.
• Proficiency with social platforms and community tools (e.g., Sprout Social, Hootsuite, Discord/Slack communities).
• Experience with analytics and measurement (e.g., Google Analytics, social insights) and ability to translate data into actionable insights.
• Strong project management, organizational, and cross-functional collaboration skills; comfortable working remotely.
• Bachelor’s degree or equivalent experience.

Benefits

• Competitive salary with equity
• Remote-first culture with flexible schedules
• Health, dental, and vision insurance options
• Generous vacation and parental leave
• Professional development opportunities

What We Offer

A collaborative, inclusive environment where your voice shapes our community and product trajectory. You’ll have the autonomy to drive creative campaigns, experiment with new formats, and partner with a passionate team.