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wordpress account management css html project management📋 Description
- Primary contact for English-speaking clients onboarding website builds
- Assist clients via email, phone, and screen-share
- Build and maintain long-term customer relationships
- Liaise with cross-functional teams to improve customer experience
- Monitor client sites to ensure high-quality products
- Ensure timely delivery and meet monthly KPIs
🎯 Requirements
- Excellent written and oral English communication skills
- CMS experience: Squarespace, Wix or WordPress (PLUS)
- Project or Account Management experience
- HTML/CSS knowledge (PLUS)
- Proactive, diligent problem solver
- Willing to work full PST shift
🎁 Benefits
- Personal development opportunities
- Guidance from our Executive Team
- Mentoring for all levels
- Team events and company-wide activities
- Supportive, growth-focused environment
- Commitment to diversity and inclusion (DEI)
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