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customer service trusts guardianship📋 Description
- Empathizes with members and resolves product/service needs
- Identifies member needs to tailor solutions
- Responds to inquiries about accounts, rates, and loans
- Processes deposits, transfers, loans, checks, and direct deposits
- Handles complex member situations (deceased, guardianships, etc.)
- Advises on insurance options (life, disability, gap)
🎯 Requirements
- MSA I: HS diploma; 1 yr customer service with cash handling
- MSA II: HS diploma; 6 mo opening Personal Accounts; Trusts/POA/Guardianship
- MSA III: HS diploma; Life/Disability Insurance; HSA/IRA; loan processing; cross-selling
🎁 Benefits
- Salary: $21.00 – $28.78 hourly (Based on experience)
- 401(k) with employer match up to 6%
- Health Insurance (two nationwide PPO plans)
- HDHP plan with employer contribution; HSA compatible
- Dental Insurance
- Vision Insurance
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