Related skills
revenue operations contract negotiation api integrations ai tools sla📋 Description
- Drive program economics and automation thresholds
- Track weekly metrics: automation, headcount, costs, tickets
- Manage BPO staffing: onboarding, offboarding, productivity
- Maintain cost model; brief Finance on trajectory and risk
- Develop automation roadmaps with Success and Implementation
- Lead pre sales qualification and translate feasibility into terms
🎯 Requirements
- 5-8 years in Revenue Operations, Business Ops, CX ops, BPO mgmt
- Cross functional work with Sales, Finance, Ops
- Strong commercial judgment; protect program economics
- Ability to operate in ambiguity; build a playbook
- Versatility across strategy, analysis, vendor mgmt, negotiation
- AI tools proficiency for analysis, automation, reporting; API integrations
🎁 Benefits
- Access to premium AI tools and annual L&D budget
- Inclusive, diverse workplace
- Accommodation support during application interview process
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