Box Office Supervisor – 'Auana – Resident Shows

📋 Description

• Oversee daily AUANA box office operations with show ops.
• Train and lead Ticket Agents to deliver excellent guest service.
• Gain expertise in Outbox box office system.
• Process merchandise, tickets, and VIP upsells.
• Enforce box office policies and resolve escalated issues.
• Support group reservations and will-call during peak times.

🎯 Requirements

• At least 1 year leadership in guest service.
• Box office/ticketing or live entertainment experience preferred.
• Outbox or related ticketing system knowledge preferred.
• Clear spoken and written communication.
• Work calmly under pressure in fast-paced environments.
• Strong cash-management and inventory protection.
• Customer-focused and team-oriented.

🎁 Benefits

• Salary range: $45,000-$50,000 USD.
• On-site in Hawai'i; no relocation aid.
• Cirque du Soleil is an equal opportunity employer.