Greet guests with a polite, friendly manner and high-standard customer service.
Process ticket sales and upsells promptly and courteously.
Assist with ADA requests, ticketing issues, Will Call, and bookings.
Balance a cash drawer and ticket sales with multiple tender types.
Provide detailed show information and local neighborhood details (parking, directions).
Resolve guest issues within authority and escalate as needed.

🎯 Requirements

Previous customer service in ticketing or live entertainment.
Knowledge of Outbox Ticketing System or similar.
Ability to learn ticketing software with strong attention to detail.
Fluency in English; Spanish/Portuguese are assets.
Availability for varied shifts, including weekends/holidays.
Ability to lift at least 50 lbs and work in varied conditions.

🎁 Benefits

On-Call hourly position with overtime eligibility.
401K eligibility.
Compensation varies by location.
Opportunity to join Blue Man Group and Cirque du Soleil.

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