Bounteous is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today’s complex challenges and tomorrow’s opportunities. With uncompromising standards for technical and domain expertise, we deliver innovative and strategic solutions in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing.
Our Co-Innovation methodology is a unique engagement model designed to align interests and accelerate value creation. Our clients worldwide benefit from the skills and expertise of over 4,000+ expert team members across the Americas, APAC, and EMEA. By partnering with leading technology providers, we craft transformative digital experiences that enhance customer engagement and drive business success.
We are seeking a Senior Program Delivery Manager to lead high-impact programs for enterprise clients in a dynamic client-vendor IT services environment. This role focuses on driving digital transformation with an emphasis on personalization, experimentation, and data-informed decision-making across martech, telecom, and enterprise technology initiatives. You will coordinate delivery across global teams and serve as a strategic liaison for executive stakeholders.
Information Security Responsibilities Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocolsIdentify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assetsUnderstand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information Key Responsibilities Work 2–3 days per week onsite at the client location to support delivery execution, stakeholder engagement, and cross-functional coordinationLead end-to-end delivery of complex programs, ensuring outcomes are aligned with KPIs, OKRs, timelines, and quality standardsManage global, cross-functional teams across India and US time zones, maintaining strong communication and execution rhythmOversee program governance: execution, capacity planning, estimation, risk management, and cadence-based reporting (QBRs, MBRs)Act as a strategic advisor to client stakeholders, aligning program outcomes with business goalsManage and monitor delivery metrics such as budget tracking, resource utilization, forecasting, and financial performance using Jira, and similar tools.Support digital experimentation and personalization efforts including A/B testing, multivariate testing, and CRO strategy implementationPartner with design, analytics, and product teams to deliver tailored, data-driven user experiencesCoordinate delivery in compliance with SOWs, MSAs, and commercial constructsFacilitate Agile ceremonies and best practices to ensure iterative delivery and continuous improvementDeliver projects and differentiated client outcomes in areas involving personalization, CRO, AB testing, and experience optimization. What You Bring 10+ years of experience in IT services or consulting, focused on program and delivery managementExperience leading large-scale programs in digital transformation, martech, and/or telecom industriesExperience working in a digital marketing agency, with the ability to effectively manage and coordinate strategy, experience design, and analytics teams across complex programs.Strong understanding of personalization strategies, CRO methodologies, and A/B or multivariate testing tools and frameworksProven ability to manage distributed delivery teams across global time zonesExpertise in stakeholder engagement, governance frameworks, and risk mitigationUnderstanding and adaptability to the dynamics of a vendor–client delivery environmentProficiency with delivery and reporting tools like Jira, Confluence, and similar tools.Strong familiarity with Agile and iterative delivery modelsExcellent communication and interpersonal skills with the ability to influence across technical and executive audiencesAbility to synthesize data and analytics into meaningful insights that drive delivery and optimization decisions. Preferred Qualifications Bachelor’s degree or equivalent experienceFamiliarity with Adobe Experience Cloud (especially Adobe Target, Adobe Analytics, AEM)Knowledge of data analytics platforms and frameworksData storytelling experience — turning analysis into clear, actionable narratives for stakeholdersPMP and/or CSM certification preferredExperience with the Telecom industry is a plus Additional Information We invite you to stay connected with us by subscribing to our monthly job openings alert here.
Bounteous is proud to be an equal opportunity employer. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law.Bounteous is willing to sponsor eligible candidates for employment visas.
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