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About Bold Business
Bold Business helps organizations scale through strategic guidance and practical solutions. We are seeking a Customer Relationship Manager to join our team and drive client success.
Role Overview
The Customer Relationship Manager will be responsible for developing and maintaining strong relationships with clients, understanding their goals, and ensuring successful outcomes and high satisfaction.
Responsibilities
- Manage assigned client accounts and serve as the main point of contact
- Onboard new customers and ensure smooth adoption of Bold Business solutions
- Collaborate with sales, marketing, and product teams to meet client needs
- Monitor client health metrics and drive retention and growth opportunities
- Resolve client issues promptly and professionally
Qualifications
- Prior experience in customer relationship management or account management
- Excellent communication and interpersonal skills
- Strong problem-solving and negotiation abilities
- Comfort with CRM tools and data analysis
Benefits
- Competitive salary and benefits package
- Health, dental, and vision coverage
- Generous time off and flexible work arrangements
- Opportunities for career growth
How to Apply
Please apply through the Greenhouse posting linked above.
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