Related skills
salesforce saas quality assurance customer service b2b📋 Description
- Plan, execute, and oversee inspection and testing to ensure quality.
- Track, document, and report quality levels and KPIs.
- Analyze complaints to resolve per guidelines and regulations.
- Update procedures to capture, investigate, and document complaints.
- Monitor risk-management and maintain problem logs.
- Train and support QA team on systems, policies, and processes.
🎯 Requirements
- Up to 1 year in a QA role at a SaaS company
- 3-5 years of B2B SaaS sales/ customer service experience
- Excellent written and verbal communication skills
- Fluency in both languages: Punjabi and English
- Salesforce is a MUST
- Knowledge of quality assurance terminology, methods, and tools
🎁 Benefits
- Monthly Mental Break Day
- Paid Time Off
- Work from home (or wherever)
- Parental leave
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Engineering Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!