Related skills
customer support saas mongodb python remote📋 Description
- Ensure all customer issues are diagnosed and addressed promptly
- Interface with customers and vendors to troubleshoot data delivery issues
- Document troubleshooting steps taken and escalate issues when appropriate
- Other technical support tasks as needed
🎯 Requirements
- You are tech-savvy and comfortable leveraging technical tools
- Strong and reliable internet access from your home
- Familiarity executing Python scripts
- Knowledge of MongoDB and the ability to execute find commands
- Strong communication skills
- Availability to work part-time hours during EST business hours
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