Blockchain Security AI Application Support Engineer

Added
7 days ago
Type
Full time
Salary
Salary not provided

Related skills

node.js golang rust python web3

πŸ“‹ Description

  • Guardian of uptime: ensure production apps and blockchain infra availability.
  • Environment Management: oversee pre-prod and staging for seamless delivery.
  • Incident & problem management: triage alerts, RCA, and follow-ups.
  • Disaster Recovery: coordinate DR testing and tool/process improvements.
  • AI & Automation Innovation: build tools to automate support tasks, triage, and reporting.
  • Technical (Web3 & Blockchain) Research: analyze new blockchains/DApps for supportability.

🎯 Requirements

  • Root-cause driven, stability-focused mindset.
  • Past experience in supporting applications.
  • Hands-on AI/LLMs to automate workflows or monitoring.
  • Strong communication translating issues to users and engineers.
  • Degree in CS, Engineering, or IT.
  • Knowledge of Rust, Python, Node.js, or Golang.
  • Nice to have: Blockchain/Web3 depth; DApps on Solana/EVM; staking experience.

🎁 Benefits

  • Competitive salary
  • Medical insurance with dependent coverage
  • Generous annual leave including birthday and work anniversary
  • Flexible hours with hybrid or remote setup
  • Internal mobility and diverse career opportunities
  • Crypto.com visa card provided upon joining
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