Blockchain Security AI Application Support Engineer

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

node.js golang rust python web3

πŸ“‹ Description

  • Guardian of uptime: Ensure stability and availability of production apps and blockchain infra.
  • Environment management: Oversee pre-prod and staging environments for smooth delivery.
  • Incident & problem management: Lead incident triage, RCA, and follow-ups.
  • Disaster recovery: Coordinate DR testing and monitor improvements.
  • AI & automation innovation: Build tools to automate support tasks and triage.
  • Technical research: Deconstruct new blockchains/DApps to evaluate supportability.

🎯 Requirements

  • Investigation mindset focused on root cause and system stability.
  • Past experience in supporting applications.
  • Hands-on AI/LLMs to automate workflows or infra monitoring.
  • Blockchain/Web3 depth with DApps on Solana or EVM; staking experience.
  • Strong communication to distill complex issues into clear updates.
  • Degree in CS/Engineering/IT; knowledge of Rust, Python, Node.js or Golang.

🎁 Benefits

  • Competitive salary
  • Medical insurance with dependents coverage
  • Annual leave including birthday and work anniversary
  • Hybrid or remote work flexibility
  • Internal mobility and career growth opportunities
  • Crypto.com Visa card provided upon joining
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