Blockchain Security AI Application Support Engineer

Added
6 days ago
Type
Full time
Salary
Salary not provided

Related skills

node.js golang rust python ai

πŸ“‹ Description

  • Guardian of uptime: ensure stability and availability of production apps and blockchain infrastructure.
  • Environment management: oversee pre-prod and staging environments.
  • Incident & problem management: triage alerts, conduct RCA, post-resolution follow-ups.
  • Disaster recovery: coordinate DR testing and monitoring tool/process improvements.
  • AI & automation: build tools to automate support tasks, triage, and reporting.
  • Technical research: assess new blockchains/DApps to evaluate supportability.

🎯 Requirements

  • Support-oriented mindset with root-cause focus.
  • Past experience supporting applications.
  • Hands-on AI/LLMs to automate workflows or monitoring.
  • Strong communication to bridge users and engineers with clear updates.
  • Degree in Computer Science, Engineering, or IT.
  • Knowledge of Rust, Python, Node.js, or Golang.

🎁 Benefits

  • Competitive salary
  • Medical insurance with dependent coverage
  • Annual leave including birthday and work anniversary
  • Flexi-work hours with hybrid or remote setup
  • Internal mobility program for career growth
  • Crypto.com visa card provided on joining
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