Related skills
node.js golang rust python dapps📋 Description
- Guardian of uptime: ensure stability and availability of production apps and blockchain infrastructure.
- Environment Management: oversee pre-production and staging environments for seamless delivery.
- Incident & Problem Management: triage alerts, perform RCA, and post-resolution follow-ups to prevent recurrence.
- Disaster Recovery: coordinate DR testing and continuous improvement of monitoring tools.
- AI & Automation Innovation: apply hands-on AI to automate support tasks, triage, and reporting.
- Technical (Web3 and Blockchain) Research: stay updated on supported blockchains and DApps and assess impact on supportability.
🎯 Requirements
- Support-oriented mindset with deep root-cause investigation for stability.
- Past experience supporting applications.
- Hands-on experience using AI/LLMs to automate workflows or monitor infrastructure.
- Strong communication bridging users and engineering; distill complex issues into updates and provide root-cause data.
- Degree in CS, Engineering, IT or similar.
- Knowledge of Rust, Python, Node.js, or Golang.
🎁 Benefits
- Competitive salary
- Medical insurance package with extended coverage to dependents
- Hybrid or remote work setup
- Attractive annual leave entitlement
- Internal mobility program for career growth
- Crypto.com visa card provided upon joining
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