Product Lead, Customer Journeys — Core Surfaces

Added
10 days ago
Type
Full time
Salary
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Related skills

onboarding ai experimentation segmentation personalization-frameworks

📋 Description

  • Define growth strategy for onboarding and engagement.
  • Build core journey infrastructure with messaging and AI nudges.
  • Design onboarding experiences from sign-up to activation.
  • Lead onboarding, engagement journeys, and adoption frameworks.
  • Enable data-driven experimentation with segmentation.
  • Collaborate across Marketing, Design, and Analytics on journeys.

🎯 Requirements

  • 8+ years in product management, with growth/onboarding ownership.
  • Blend systems thinking with user empathy; data-informed design.
  • Experience building foundational infra (messaging, personalization).
  • Proven impact via experimentation, segmentation, funnel optimization.
  • Strong collaboration and leadership across Product, Design, Eng, Marketing, Analytics.
  • Strategic thinker able to define long-term vision and deliver near-term impact.

🎁 Benefits

  • Zone A pay: $198,000–$297,000 USD
  • Zone B pay: $188,100–$282,100 USD
  • Zone C pay: $178,200–$267,400 USD
  • Zone D pay: $168,300–$252,500 USD
  • Remote-friendly; medical insurance; flexible time off
  • Retirement plans; family planning support
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