Related skills
customer success onboarding pos training๐ Description
- Drive onboarding and implementation for Square Sellers to go-live on time.
- Coordinate with Sales, CS, Eng, and Product to align on the journey.
- Lead multi-merchant projects with effective resource planning and timely delivery.
- Create engaging training materials for internal teams and external partners.
- Complete data migration and data entry as part of onboarding.
- Support remote and onsite merchant interactions to accelerate activation.
๐ฏ Requirements
- Fluent English language skills.
- 2+ years in a client-facing role (implementation, support, sales, or CS).
- Bias for action; performance-driven; able to work independently.
- Ability to manage multiple cross-functional initiatives with strong time management and communication.
- Experience delivering multiple complex projects in tech with external and internal clients.
๐ Benefits
- Remote work options
- Medical insurance
- Flexible time off
- Retirement savings plans
- Family planning support
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