People Operations Specialist

Your Mission

We are seeking a proactive and detail-oriented People Operations Specialist to join the People Operations team at BlaBlaCar on a permanent contract starting October 2025.

In this individual contributor role, you will be instrumental in ensuring the smooth and efficient operation of our HR processes and systems (from onboarding, offboarding, immigration relocation, absence (all types of leaves), probation period, occupational visit…), contributing directly to a positive employee experience.

You will have the opportunity to make a significant impact by optimizing workflows, managing key HR programs, and supporting our employees throughout their lifecycle at BlaBlaCar.

You will be reporting to the People Operations manager and working with a team of 4 and working closely with the HR Business Partner Team.

Your responsibilities

• Employee life cycle: Lead the execution of HR processes and policies ensuring a seamless and positive experience for employees, while providing visibility to other teams involved when needed.
• HR System & Data Management: Manage employee data entry, changes, and reporting, including new hires, transfers, promotions, and terminations. Maintain and update internal People Operations documentation, policies, and procedures.
• Employee Support & Relations: Act as a first point of contact for employee inquiries regarding HR policies, procedures, and general HR-related questions through our ticketing system, and escalating complex issues to senior team members as appropriate.
• Process Improvement: Identify opportunities to improve and streamline People Operations processes and workflows. Participate in small or medium-sized People Operations projects aimed at enhancing efficiency and employee experience.
• Collaboration & Teamwork: Work closely with other members of the People Team (HR Business Partners, Recruiters, Learning and Development) to ensure a cohesive and integrated employee experience. Actively participate in team meetings, share insights, and contribute to a collaborative and supportive team environment.

Your qualifications

• 2-4 years of experience in a People Operations, HR Coordinator, or HR Generalist role, ideally within a fast-paced environment in France.
• Full working proficiency in English and French.
• Proficiency with HRIS platforms (e.g., BambooHR, Workday…), Google Workspace and strong data management skills.
• Basic knowledge of French social legislation (SYNTEC and Transportation collective agreements would be a plus)
• Great communication skills, both written and verbal, with the ability to clearly articulate HR policies and respond to employee inquiries with empathy and professionalism.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines effectively.
• Problem-solving aptitude, curiosity and a proactive approach to identifying and resolving issues.

What we have to offer

• Hybrid set up
• 4 additional weeks on top of legal maternity/paternity leaves
• 50% healthcare coverage (Alan)
• Financial support for home office equipment
• Minimum 25 days holiday per year
• Local meal plan policy (Swile card)
• 50% transportation paid (Forfait Mobilité Durable)
• Free unlimited carpooling and bus rides
• Personal growth via trainings, mentorship, and internal mobility programs
• Employee Stock ownership plan Regular team building events
• Mental health support through Moka.care
• 1 day off per year to test our product
• 1 day per year for social engagements with non-profits

Interested in joining the ride?

• A 45-minute video-call with our Talent Acquisition Manager to get to know you, understand your career expectations and answer your questions
• A 60-minute video-call with our People Operations Manager Margaux Sawada to assess your hard and soft skills
• A fully remote exercise to evaluate your technical skills
• A 60-minute video-call with Margaux and People Operations Specialist Camille Benteux to discuss about your exercise
• A 30-minute video-call with our Head of HR Experts Perrine Labesse for vision fit and rounding off the process

Our hiring process lasts on average 25-30 days, offers usually come within 48 hours.