Drive end-to-end delivery of key initiatives; ensure efficient, impactful projects.
Design and iterate scalable processes across Implementation and Customer Support.
Collaborate with Product, Implementation, CS, and GTM to onboard customers.
Leverage data to run GTM experiments; track SLAs, win rates, and go-live time.
Drive vendor and tool selection, onboarding, and management.

🎯 Requirements

2–4 years in top-tier consulting (MBB) or high-growth BizOps; finance a plus
Analytical rigor; data-driven thinker; familiarity with BI tools a plus
Technical aptitude to master new software and engage with technical stakeholders
Bias for action; ownership; fast, high-impact delivery
Strong communication; simplify concepts for internal and external stakeholders

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