Our SelectLeader's clienthas been active in the commercial real estate business for over 35 years. They have established a reputation as a premier owner, operator, and developer of office and mixed-use projects throughout the Southeast and Southwest United States. For over 35 years, they have acquired and managed over 165 properties, totaling 55 million square feet, and representing $7.0 billion invested.
The Senior Property Manager is responsible for leading the management of two Class A office properties in Boca Raton. This position ensures the long-term success of the properties by providing the highest level of customer service to tenants and maintaining the appearance of the properties
Essential Responsibilities:
Provide highest level of customer service to tenants and partners.
Ensure timely collection of rents from tenants
Oversee move-in process to tenant’s satisfaction
Visit tenants regularly and maintain a positive, productive, and professional relationship
Complete documents pertaining to lease administration and coordinate all required activities
Assist with tenant renewals, expansions and contractions including coordination of move-outs
Regularly inspect and evaluate all building components, equipment, systems and grounds to ensure that the appearance and operation of the property meets Company standards
Ensure coordination of routine services and 3rd party vendors and emergency response activities
Work with Chief Engineer and other team members to proactively develop, enhance and maintain emergency procedures and preventive maintenance programs
Maintain tenant request/contact logs and ensure requests are responded to in a timely fashion
Monitor and review preventive maintenance programs
Fully utilize the work order system, as it relates to your portfolio, to ensure that tenant service calls are handled to 100% customer satisfaction
Work with team to ensure that bids are obtained from various vendors and help select appropriate vendor to perform work
Oversee to ensure that work performed by contractors is performed timely and appropriately
Prepare and execute annual operating budgets; actively participate in the capital planning process
Oversee purchasing for supplies and services in accordance with annual budget and within spending limits and guidelines
Prepare monthly operating reports to clients and report on budget vs. actual operating variance
Manage collection of accounts receivable and tenant default situations
Develop scopes of work for capital projects, bid all work, and coordinate the execution of these projects
Work on tenant improvement construction projects and tenant renovations, including review of blueprints with Chief Engineer
Provide project status updates and participate in tenant improvement reviews
Coordinate progress meetings and/or project planning to stay within schedules and on budget
Manage job cost/tracking sheets, punch lists and close out projects
Determine property staffing requirements; hire and train staff
Set employee goals and objectives; communicate and monitor progress
Develop staff to maximize potential
Monitor staff performance including performance reviews
Delegate work duties to staff to attain objectives
Evaluate current business processes and systems
Plan and implement procedures and systems to maximize operating efficiency
Establish and maintain controls Qualifications:
Demonstrated commitment to customer service and a track record of exceeding customer expectations. Self-starter with highly effective independent work skills that can function effectively within a team environment.
Excellent time management and organizational skills with a proven ability to meet deadlines
Strong negotiation skills.
Project Management experience.
Working knowledge of construction processes and AIA contracts, RFI’s, change orders, invoice processing, drawings, specifications and terminology.
Well-developed analytical, interpersonal and communication (both written and verbal) skills.
CPM, CFM or RPA designation and state real estate real estate license a plus.
5-10 years of property management experience with demonstrated track record of success. (Class A Office experience required) Benefits:
Unlimited vacation, summer Fridays, and 9 company holidays
Company-paid life and disability insurance
Company-subsidized medical, dental, and vision insurance
Voluntary insurance including supplemental life insurance, pet insurance, critical illness, accident, hospital, legal, and cancer insurance.
401(k) with company match
