Operations Specialist - Driver - San Francisco, CA

About Bird

Bird is a leading electric scooter and micro-mobility company focused on safer, sustainable urban transportation.

The Role

Operations Specialist - Driver, based in San Francisco, CA, will coordinate driver operations, onboarding, and day-to-day logistics to ensure reliable and safe service for riders.

Responsibilities

• Coordinate driver onboarding and training for the San Francisco fleet.
• Monitor driver performance and safety; respond to incidents and escalations as needed.
• Manage driver scheduling, dispatch, and fleet utilization to optimize operations.
• Coordinate with local operations teams to maintain vehicle readiness, charging, and maintenance.
• Track operational metrics, generate reports, and drive process improvements.
• Communicate clearly with drivers and internal stakeholders; uphold Bird safety standards and policies.

Qualifications

• 1-3 years of experience in operations, logistics, or transportation coordination.
• Strong communication, problem-solving, and multitasking abilities.
• Ability to work in a fast-paced, hands-on environment.
• Proficiency with spreadsheets and data tools (e.g., Excel/Sheets).
• Authorized to work in the United States (no visa sponsorship assumption).

Benefits

• Competitive compensation and benefits package.
• Health, dental, and vision insurance options.
• Employee perks and growth opportunities.

Location and Work Model

Location: San Francisco, California, United States. This is an on-site role based in San Francisco.

How to Apply

Apply through Bird Careers using the application link above: Bird Careers.