Operations Partner - Hamilton-ON, Canada

Overview

Bird is seeking an Operations Partner for our Hamilton, Ontario team. In this role you will oversee local field operations, coordinate fleet logistics, manage relationships with local vendors, and help scale operational processes to support Bird's growth in Canada.

About Bird

Bird is a leading micro-mobility company focused on delivering safe, reliable, and sustainable urban transportation. We operate fleets of electric scooters and bikes in cities around the world.

Responsibilities

• Oversee daily field operations for the Hamilton area, ensuring fleet availability and optimal performance.
• Coordinate fleet maintenance, charging, redistribution, and incident management.
• Partner with local vendors and contractors to maintain service levels and safety standards.
• Monitor key performance indicators and use data to drive improvements in reliability and rider experience.
• Ensure safety, compliance with local regulations, and operational best practices.
• Collaborate with cross-functional teams including Support, Logistics, and Community Ops on process improvements.

Qualifications

• 3+ years of experience in operations, logistics, or field operations.
• Strong communication, organization, and problem-solving skills.
• Ability to thrive in a fast-paced environment and work independently.
• Proficiency with data analysis tools (e.g., Excel) and internal systems.
• Local knowledge of Hamilton or willingness to relocate to the area.

Benefits

• Competitive compensation and performance-based incentives.
• Health and dental benefits, and other company-sponsored programs where applicable.
• Opportunity to influence urban mobility and shape Bird's growth in Canada.

How to Apply

To apply, submit your application through Bird's careers page using the link provided in the job posting.