Related skills
communication customer service problem solving english ticketing systems📋 Description
- Handle high volume live chat and other online tools
- Provide accurate, valid and comprehensive information
- Follow communication procedures, guidelines, and policies
- Support other business units with customer liaison and requests
- Manage complaints and provide proper solutions within time limits
- Go the extra mile to engage customers
🎯 Requirements
- Minimum 1 year experience in customer service, finance or e-commerce
- College degree or above
- Bilingual English and Hindi for international comms
- Experience with cross-functional support advantageous
- Honesty, integrity; proactive and team player
- Ability to work under pressure with strong communication
🎁 Benefits
- Work-from-home arrangement varies by team
- Competitive salary and company benefits
- Career growth and continuous learning
- Equal opportunity employer
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