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finance customer service e-commerce english russian📋 Description
- Handle high volume live chat and online tools
- Provide accurate, valid and comprehensive information
- Follow procedures, guidelines, and policies
- Document and relay customer requests across teams
- Manage complaints and provide timely solutions
- Go the extra mile to engage customers
🎯 Requirements
- College degree or above
- Fluent Russian; advanced English
- 1+ year in customer service; new grads welcome
- Honesty, integrity; proactive and meticulous; team player
- Ability to work under pressure; strong communication
- Willingness to work different shifts
- Positive about the crypto industry
🎁 Benefits
- Work-from-home arrangement
- Competitive salary and benefits
- Equal opportunity employer
- Career growth opportunities
- Continuous learning
- Flat organizational structure
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