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accounts receivable billing customer service excel english📋 Description
- Review invoices and create credit memos to customer accounts
- Assist customers with billing questions and resolve issues
- Issue credits for service/product removals and cancellations
- Research and respond to customer credit card disputes
- Maintain logs of customer interactions
- Answer inbound calls and messages; support ticketing system
🎯 Requirements
- Experience in customer service roles and call center environment
- Advanced English (written and oral)
- Exceptional Excel skills and general computer literacy
- Basic accounting and bookkeeping background
- Bachelor's degree
- Billing or customer-facing experience
🎁 Benefits
- Health insurance for you and your family
- Life Insurance (24x monthly salary)
- Work-life balance: 10 personal days, 12 vacation days
- Christmas bonus, vacation premium, savings fund
- Wellness programs and Employee Assistance
- Ongoing learning and career advancement
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