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salesforce cloud saas process improvement kpis📋 Description
- Temporary full-time Billing Ops & Systems Senior Manager role.
- Lead transformation and scalability of billing operations.
- Maintain daily billing ops and optimize billing software.
- Collaborate with Sales, Concierge, and Leadership on metrics.
- Lead a high-performing billing team and ensure member experience.
- Develop procedures and internal controls for billing.
- Temporary role through 06/30/2026.
🎯 Requirements
- Experience with high-volume billing operations in tech/SaaS/membership.
- Led a system implementation of a new billing system.
- Strong interpersonal and communication skills with customer service.
- Ability to work cross-functionally with various teams.
- Strong organizational skills with attention to detail and deadlines.
- Experience with Salesforce and Chargebee is a plus.
- Passion for empowering women in business and Chief's mission.
🎁 Benefits
- Competitive salary and equity
- Flexible vacation policy
- 20 weeks of paid gender-neutral parental leave
- Health, dental, and vision plus 401(k)
- Work on real change for women in business
- Attend inspiring events and leadership content
- Access to Chief member-exclusive content and speakers
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