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billing salesforce saas netsuite subscriptions📋 Description
- Oversee daily billing activities; invoices generated on time.
- Manage subscription lifecycle activities (activations, renewals, upgrades, downgrades, cancellations, refunds, credits).
- Monitor billing queues; ensure timely resolution of issues.
- Review billing discrepancies; resolve with Sales and Member Experience.
- Coordinate integrations with Salesforce, payment processors, and accounting systems.
- Document processes related to system workflows and configuration.
🎯 Requirements
- 5+ years in billing operations, revenue operations, or subscription management.
- 1–3 years of people management experience.
- Hands-on with a cloud-based billing system; Chargebee preferred.
- Experience in a SaaS, membership, or recurring revenue model.
- Familiarity with Salesforce and accounting system integrations (Netsuite preferred).
- Strong attention to detail and ability to manage high transaction volumes.
🎁 Benefits
- Competitive salary and equity
- Flexible vacation policy
- 20 weeks of paid gender neutral parental leave
- Full medical, dental, and vision packages, 401(k)
- Opportunity to work for a startup focused on driving real change for women in business
- Access to Chief member exclusive content and events
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