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billing data analysis saas google sheets excel📋 Description
- Serve as the main contact for assigned customers; build strong relationships.
- Assess customer configurations, workflows, and data structures; tailor setup.
- Understand goals, challenges, and success metrics; learn current system quickly.
- Conduct regular check-ins to drive engagement and trust.
- Drive platform adoption to achieve ROI; monitor health metrics.
- Identify expansion opportunities and lead regular success reviews (travel up to 25%).
🎯 Requirements
- Strong financial literacy in billing or revenue cycle management.
- Healthcare or senior living ops experience a plus.
- Proficient with Excel/Google Sheets; quick to learn systems.
- Strong problem-solving; comfortable with ambiguity.
- Clear, professional communication in customer-facing roles.
- Proactive, resourceful; ownership mindset; data analysis or SaaS exposure a plus.
🎁 Benefits
- 100% company-paid health, dental, and vision premiums
- Company contributions to an HSA
- 2% 401(k) match
- Rightway Health Advocacy and Spring Health Mental Wellness
- Flexible time off; 100% paid family leave
- All-expenses-paid in-person company offsites twice a year
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