Billing & Compliance Technician

📋 Description

• Review and validate invoices per internal and client rules (client, amounts, currency).
• Ensure agents comply with contractual, operational, and documentation requirements.
• Block and return non-compliant invoices with clear correction guidance.
• Identify recurring errors and systemic gaps; document trends.
• Support continuous improvement of billing validation rules.
• Act as the operational contact between agents and Finance; communicate clearly.

🎯 Requirements

• 2–4 years in billing, financial operations, or administration.
• Experience in high-volume, multi-stakeholder environments is an asset.
• Strong attention to detail and consistency.
• Comfortable with ERP systems and Excel.
• NetSuite experience is a strong asset.
• Clear, professional communication with demanding stakeholders.

🎁 Benefits

• Unlimited paid PTO for true work-life balance.
• 12 monthly personal days.
• Flexible work environment with minimal office attendance.
• Montreal & Toronto offices with snacks and pet-friendly spaces.
• Remote work option for travellers and digital nomads.
• Freestyle Fridays: finish at 2 PM ET.