Billing Associate

📋 Description

• Verify insurance eligibility and benefits before services.
• Obtain and manage prior authorizations and referrals.
• Maintain accurate payer and member data to prevent denials.
• Identify and resolve eligibility discrepancies proactively.
• Support members and internal teams with billing and coverage questions.

🎯 Requirements

• 2–3+ years in healthcare revenue cycle or related roles.
• Knowledge of insurance eligibility, benefits, authorizations, and payer requirements.
• Strong attention to detail in high-volume workflows.
• Ability to manage multiple priorities to meet productivity and SLA.
• Strong problem-solving and ability to navigate incomplete information.
• Excellent communication, explaining insurance concepts clearly.

🎁 Benefits

• Remote US with SF hybrid option; SF residents: 3 days in-office.
• Total Rewards: base salary, equity, healthcare, wellness stipend.
• Retirement match, Headspace membership, parental leave included.
• Collaborative culture with growth and inclusion.