Related skills
slack google workspace mandarin cantonese five9📋 Description
- Engage patients by phone to explain Arine's programs and benefits.
- Handle outbound/inbound calls; document all interactions.
- Escalate medication-related issues to a pharmacist.
- Schedule telephonic/video visits with clinical pharmacists.
- Follow established workflows; adapt to evolving processes.
- Take ownership of assigned work and complete tasks.
🎯 Requirements
- Active NY LVN license.
- Bilingual Mandarin/Cantonese and English.
- Strong communication and empathy.
- Proficient with Google Workspace, Slack, Five9.
- Knowledge of medical terminology and medications.
- 40 hours/week, Mon-Fri 6am-6pm PT with rotating Saturdays.
🎁 Benefits
- Full benefits from day one.
- Remote work with occasional on-site meetings.
- Seasonal peak May-Dec; optional overtime.
- Growth and learning opportunities.
- Collaborative, inclusive environment.
- Healthcare startup experience.
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