Bilingual Enterprise Customer Success Manager (English/French)

Added
15 minutes ago
Type
Full time
Salary
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๐Ÿ“‹ Description

  • Own the health and success of key accounts from launch to expansion.
  • Lead client meetings in person or video to align on value.
  • Onboard and train stores; ensure value delivery and adoption.
  • Collaborate with Sales, Store Ops, and Marketing to drive partnerships.
  • Develop strategic account plans, conduct QBRs and optimize meals saved.

๐ŸŽฏ Requirements

  • Experience in sales, customer success, BD, or account management.
  • Proven ability to meet KPIs and drive growth.
  • Excellent communicator; engage VPs and cross-functional teams.
  • Strong commercial acumen; value-based selling preferred.
  • Data analysis skills; create performance reports and insights.
  • Bilingual French and English; degree preferred.

๐ŸŽ Benefits

  • Hybrid work model; 3 days in office and 2 at home.
  • 20 paid vacation days per year.
  • Paid volunteer time via Shareback program.
  • Paid parental leave with top-up.
  • Health insurance and RRSP matching in Canada.
  • Monthly ClassPass credits and team events.
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