Bilingual English and Spanish Member Loyalty Representative

📋 Description

• Welcome members and provide quality member service.
• Process transactions per policies and protect member data.
• Work solo or with a team to exceed daily lending and servicing goals.
• Engage in outreach to educate members at stores and events.
• Keep store inviting with light housekeeping and organization.
• Use iPads to assist members and start applications.

🎯 Requirements

• Must be bilingual English/Spanish.
• Outgoing, sales-focused; enjoys speaking with people.
• Loves helping members through outreach and education.
• Weekend availability and rotating schedule.
• Regular, reliable attendance to support store operations.
• Basic computer skills; operate phones, scanners, and iPads.

🎁 Benefits

• Medical, dental, vision, FSAs, EAP, life and disability insurance.
• Accident coverage.
• Paid Time Off.
• 16 paid hours (VTO) for volunteering annually.
• 401(k) retirement savings.
• Travel assistance and paid training.