Related skills
customer service spanish healthcare pharmacy korean📋 Description
- Receive inbound calls to resolve issues with patients, doctors and insurers
- Provide patient care to support pharma programs and triage to teams
- Strive to meet to exceed structured performance targets
- Document all call information and data discovery per procedures
- Utilize Knowledge Base materials to resolve inquiries
- Maintain confidentiality of patient and proprietary information
🎯 Requirements
- Bilingual in Spanish, Cantonese, Korean, or Vietnamese with strong English
- High school diploma or GED; Bachelor's degree preferred
- Customer service or inbound call center experience
- Healthcare, pharmacy or related industry experience preferred
- Strong verbal and written communication skills
- Strong technical aptitude and ability to learn complex software
- Ability to work with peers in a team and cross-functionally
🎁 Benefits
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Paid time off, sick time and holidays
- Paid parental/baby bonding leave
- Daily meal stipend for onsite marketplace
- Pre-tax transit benefits and free onsite parking
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!