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customer service microsoft office google suite healthcare regulatory compliance📋 Description
- Volume-driven role handling daily customer service tasks in health insurance.
- Performs customer interactions and back-office tasks per SOPs.
- Reports to the Concierge Operations Manager.
- Remote role open to candidates in Florida.
🎯 Requirements
- Bilingual in Spanish and English with full professional proficiency.
- 1+ years of experience in high-volume or customer-focused setting.
- 6+ months of healthcare experience.
- High school diploma or GED.
🎁 Benefits
- Remote Florida-based position; occasional travel.
- Full-time shifts, Monday–Friday.
- Medical, dental, and vision benefits.
- 11 paid holidays and paid sick time.
- Paid parental leave and 401(k) plan.
- Life and disability insurance; wellness time & reimbursements.
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