Bilingual Client Support Manager

Added
13 hours ago
Type
Full time
Salary
Salary not provided

Related skills

crm data analysis bilingual spanish english

๐Ÿ“‹ Description

  • Provide world-class customer service in Spanish and English
  • Be a supportive, collaborative partner for installers
  • Partner with installers to improve the customer experience
  • Act as the primary contact for escalated client issues, ensuring timely resolutions
  • Manage a pipeline of projects to completion
  • Document client interactions in the CRM to maintain records and track trends

๐ŸŽฏ Requirements

  • Bilingual in Spanish required
  • Superior organizational skills
  • Exceptional verbal and written skills
  • Excellent problem-solving abilities
  • Ability to multitask
  • Time management
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