Educate clients about Beyond Finance's financial hardship debt program and benefits.
Empathize and deescalate upset clients; address concerns and reduce stress.
Navigate CRM to access client info and track program progress.
Analyze clients' financial situations to recommend debt-free options.
Retain clients by developing customized solutions and meeting program goals.

🎯 Requirements

Bilingual Spanish required.
Experience in retention, sales, or collections.
High school diploma or equivalent; associate/bachelor's a plus.
Ability to handle high call volumes in a fast-paced environment.
Tech-savvy with CRM proficiency.
Strong communication and active listening skills.

🎁 Benefits

Health, dental, and vision coverage.
Generous PTO and paid holidays.
401(k) matching program.
Merit advancement opportunities.
Career development and training.

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