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Account Resolution Specialist (Onsite)

Added
23 days ago
Location
Type
Full time
Salary
Not Specified

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Account Resolution Specialist (Onsite) – Beyond Finance

Overview

Beyond Finance is seeking an Account Resolution Specialist (Onsite) to join our finance team in Houston, TX. You will manage customer accounts, resolve discrepancies, and support collections and billing processes while delivering excellent service.

Responsibilities

  • Review and resolve customer account discrepancies
  • Communicate with customers to explain account status and request payments
  • Coordinate with billing and collections teams to facilitate timely resolutions
  • Maintain accurate records in the CRM and ensure data integrity
  • Uphold company policies and comply with applicable regulations

Qualifications

  • Strong communication and problem-solving skills
  • Experience in accounts receivable, collections, or customer service (preferred)
  • Proficiency with CRM systems and Microsoft Excel

About Beyond Finance

Beyond Finance is a leader in financial solutions, empowering individuals to resolve debt and manage finances more effectively. This onsite role is based in Houston, TX.

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