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A Better Opportunity

Better’s Collateral team is looking for an Appraisal Reviewer to join our team! Collateral is responsible for obtaining and reviewing all property-related documents associated with the loan transaction. This includes the valuation, title, homeowner’s insurance, and homeowner’s association if in a condominium. We are developing industry-leading technology to modernize these collateral processes, increase team member productivity, originate high-quality loans, and provide the best experience possible for our customers. As an Appraisal Reviewer you will become an expert on Agency, Non-Conforming, and HELOC policy guidelines and be exposed to other aspects of the loan origination process including sales, processing, underwriting, closing/funding, and capital markets. If you are passionate about delivering great customer service, developing a deep understanding of collateral policy, and building best-in-class technology this is a great opportunity to continue your career in mortgage lending.

Responsibilities

Review appraisal reports and other valuation products to ensure compliance with investor property eligibility and appraisal guidelines.

Focus on high-risk appraisals, unique property types, high-end properties, reconciliation of multiple valuation reports, etc.

Use third party analytics tools and online market data to determine credibility of appraised values.

Effectively communicate revision requests to AMCs and appraisers as needed.

Process Reconsider of Value requests from customers in accordance with internal policies and procedures.

Balance high productivity with high quality.

Serve as escalation point and subject matter expert for teammates in coordination, underwriting, and post-closing.

Qualifications

5+ years of appraisal review experience at mortgage lender or servicer required

Prior experience with jumbo loans, complex properties, and reconciliation of multiple valuation products is a plus

Expert-level knowledge of Fannie Mae, Freddie Mac, FHA, and Non-Conforming property eligibility and appraisal guidelines

Deep understanding of key appraisal aspects including comparable selection, adjustments, reconciliation, market trend analysis, zoning/usage, highest-and-best use, etc.

Familiarity with appraisal review utilities (e.g. Collateral Underwriter) strongly preferred

Past or present appraisal licensing is a plus

Ability to multitask and prioritize competing priorities with tight deadlines

Initiative to suggest ideas for process and technology improvements

Problem solving and critical thinking skills

Effective verbal and written communication/presentation skills

Focused & detail oriented

Team-player that is passionate about helping their teammates and providing the best possible experience for our customers

Exercises good judgment and comfortable operating with ambiguous guidelines. Must be able to balance loan quality/risk management with speed, productivity, and customer experience

Open to coaching, feedback, and mentoring

Better

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