Related skills
notion zendesk employee benefits peo hr operations📋 Description
- Provide support to Employees and Clients on Benefits
- Manage enrollment, invoicing, and platform use
- Resolve tickets/escalations in Zendesk and email
- Maintain benefits SOPs and Notion knowledge base
- Collaborate with Benefits team and other departments
- Communicate fluently in English
🎯 Requirements
- Experience in HR Operations/Employee Benefits, ideally with a PEO
- Obsessed with delivering excellent customer service
- Strong organizational and time management skills
- Strong verbal, written, and interpersonal skills
- Ability to multitask across various tech tools in a fast-paced env
- Fluent English
- Remote work not required but a plus
🎁 Benefits
- work from anywhere
- flexible paid time off
- flexible working hours
- 16 weeks paid parental leave
- mental health support services
- stock options
- learning budget
- home office budget & IT equipment
- budget for local in-person social events or co-working spaces
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