Related skills
notion zendesk benefits eor hr operations📋 Description
- Provide support to Employees and Clients re Benefits
- Resolve tickets/escalations via Zendesk/email
- Perform data tasks: prep, entry, downloads
- Define and maintain Standard Operating Procedures
- Collaborate with Benefits team and other departments
- Maintain docs and seek automation opportunities
🎯 Requirements
- HR Operations/Benefits experience; PEO context preferred
- Excellent customer service focus
- Strong organizational & time management skills
- Strong verbal, written, and interpersonal skills
- Able to multi-task across multiple tools in a fast-paced env
- Fluent English; remote work exp a plus
🎁 Benefits
- Work from anywhere
- Flexible paid time off
- Async/flexible hours
- 16 weeks paid parental leave
- Mental health support services
- Learning budget
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