Related skills
notion ai zendesk employee benefits eor📋 Description
- Provide support to employees and clients on Benefits.
- Explain benefits plans attributes: pricing, coverage, and claims.
- Enroll/unenroll in benefits plans.
- Invoicing and billing for benefits.
- Navigate Benefits platforms and vendor systems.
- Resolve Zendesk/e-mail tickets and escalations.
🎯 Requirements
- Experience in HR Operations and Employee Benefits, esp US PEO services.
- Outstanding customer service focus.
- Strong organizational and time management skills.
- Excellent verbal, written, and interpersonal skills.
- Able to multi-task in a fast-paced environment with various tools.
- Demonstrates automation and AI capabilities and AI fluency.
🎁 Benefits
- Work from anywhere.
- Flexible paid time off.
- Flexible working hours (async).
- 16 weeks paid parental leave.
- Mental health support services.
- Stock options.
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