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notion ai zendesk remote employee benefits📋 Description
- Provide support to Employees and Clients re: Benefits
- Manage benefits plan attributes, pricing, coverage and claims
- Enrolment and unenrollment of benefits
- Benefits invoicing / billing
- Handle Zendesk/e-mail tickets and escalations
- Define and improve SOPs and Notion documentation
🎯 Requirements
- Experience in HR operations and employee benefits (US PEO context)
- Excellent customer service orientation
- Strong organizational and time-management skills
- Excellent verbal and written communication
- Ability to multitask in a fast-paced environment with multiple tools
- Fluent English (speaking and writing)
🎁 Benefits
- Work from anywhere
- Flexible paid time off
- Flexible working hours
- 16 weeks paid parental leave
- Mental health support services
- Stock options
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