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notion zendesk benefits peo eor📋 Description
- Provide support to Employees and Clients re: Benefits
- Manage benefits plans attributes, enrollment, invoicing
- Handle tickets/escalations in Zendesk/e-mail
- Maintain SOPs and Notion docs; seek automation opportunities
- Collaborate with Benefits team and other departments to meet needs
- Champion Remote's values and Benefits team goals
🎯 Requirements
- HR Operations/Employee Benefits experience, ideally US PEO/EO R
- Customer service oriented
- Strong organizational/time management skills
- Excellent verbal, written, interpersonal communication
- Able to multitask in a fast-paced environment across tools
- Manager of one mindset; fluent English; remote a plus
🎁 Benefits
- Work from anywhere
- Flexible paid time off
- Flexible working hours (async)
- 16 weeks paid parental leave
- Mental health support services
- Stock options
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