Benefits Operations Analyst

📋 Description

• Set up new employer schemes and process applications with insurers.
• Update CRM and internal systems; manage new business admin.
• Support scheme renewals; coordinate with employers and providers.
• Administer policy events: joiners, leavers, dependents, changes.
• Answer customer queries; investigate issues and document resolutions.

🎯 Requirements

• 2+ years experience in operations, insurance, benefits administration, or customer support
• Strong attention to detail; manage multiple workstreams
• Clear written communication; collaborate with stakeholders
• Ability to work independently; take ownership of tasks
• Comfort in fast-paced environments; adapt to ambiguity

🎁 Benefits

• Remote-friendly role with flexible hours (5am-2pm GMT)
• Global exposure to customers, insurers and internal teams
• Opportunity to grow within a rapidly scaling company
• Work with leading European partners (Carwow, Tines, Zoe, Remote)