Handle new business admin; set up employer schemes; process applications; update CRM.
Drive process optimisation and automation; map workflows; implement improvements.
Support scheme renewals; collaborate with employers, insurers and customer success.
Own policy event administration; process joins, leavers, dependents, amendments.
Interact with customers; investigate benefit/policy queries; resolve issues.

🎯 Requirements

2+ years of experience in operations, insurance, benefits administration, or customer support
Strong attention to detail; manage multiple workstreams and dive into complexity
Clear written communication skills; thrive when working with different stakeholders
Comfort working in fast-paced environments; comfortable with ambiguity and evolving processes
Proactive mindset; take initiative, show ownership and solve problems

🎁 Benefits

Have Integrity.
Care Deeply.
Own Your Ship.
Raise the Bar.
Play to Win.

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

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