Associate Technical Support Specialist

Added
12 days ago
Type
Full time
Salary
Salary not provided

Related skills

saas distributed systems zendesk ticketing jira service management

๐Ÿ“‹ Description

  • Manage tickets and alerts; coordinate internal communications
  • Proactive troubleshooting of distributed systems
  • Learn to operate and troubleshoot complex distributed systems
  • Opportunities to work with major financial organizations
  • Potential career advancement into other technical roles
  • Collaborate with a smart community of leaders

๐ŸŽฏ Requirements

  • A deep interest in Behavox mission and technologies
  • 0-2 years of technical experience in a SaaS support role
  • Working knowledge of Zendesk and Jira Service Management
  • Demonstrable time and priorities management; attention to detail
  • Strong problem solving and clear communication

๐ŸŽ Benefits

  • A truly global mission with a passionate community worldwide
  • Huge learning potential and bold innovation
  • Competitive compensation with 100% bonus pay already integrated
  • Fully covered health coverage for employee and family
  • Generous time-off policy and flexible work schedule
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